We answer during office hours (Mon – Fri, 9:00 AM – 4:00 PM. GMT+2 timezone).
You may contact us in all matters related to studying in Finland and in Europe. We are happy to answer your questions.
Table of Contents
The applicant must be at least 17 years of age have a command of the English language that is sufficient for the following lectures given in English.Depending on the host university, tests of English language, standardized tests or other documents are required. Information about the required documents can be found under each university on Edunation’s website.
The programs on Edunation’s website are primarily intended for those who have completed secondary education. The applicant must have the educational qualifications required for admission into academic-level studies.
Applications will be processed in order of arrival. The application period for any given program will close as indicated in the respective program description. For Edunation’s own programs, as a general rule study places shall be distributed in the order in which completed applications are received.
Edunation arranges and promotes the application for study programs at selected institutions of higher education. Its assignment is to cooperate with its partner universities in organizing the study program. Lectures will be arranged by the partner university of the study program in question. With Edunation’s own programs, Edunation organizes everything from the application process, invoicing and customer service. In this case, the partner university is responsible only for providing the teaching.
Edunation does offer the students advice and recommendations pertaining to travel and housing arrangements.
The host university of the study program is fully responsible for all teaching offered to the participants. This includes the initial orientation, all teaching and giving credits for completed courses. Edunation assumes no responsibility for any changes in the courses offered by the host university.
Application is made online at www.edunation.co through one application form. Required attachments that are unavailable while filling out the application should be sent by the application deadline. The application cannot be processed and the study place cannot be secured without the missing documents. After the application is processed, the host university sends the student an official acceptance via e-mail.
Edunation and the host university reserve the right to demand additional information or documentation from the student even after the application has been submitted.
The student is responsible for submitting up-to-date contact information and required documents to Edunation in time of submitting the application, and in case his or her contact information has changed. The student must follow the emails received to his or her address that was given to Edunation. Edunation is not responsible for an unsuccessful delivery of information or documents caused by reasons beyond Edunation’s control.
The tuition fee must be paid according to the host universities’ own payment policies. Exceptions to this are Edunation’s own programs that are tailored for and only offered through Edunation. Edunation may also charge a service fee prior to processing applications (see 6. Service fee).
The tuition fee includes:
- Tuition of the program (amount of tuition fee varies depending on the host university)
The tuition fee does not include:
- Accommodation costs
- Airplane tickets or other transportation
- Visa or residence permit costs
- Vaccinations or other health care costs
- Other study-related costs (e.g. course books)
Students that apply to Edunation’s partner universities through Edunation are required to pay a service fee. The service fee is an administrative fee and is used to cover Edunation’s customer service and support services during and after admission. The service fee entitles the applicant to apply for two study programs per one application round. If the student is not admitted to the program(s) he/she has applied for, he/she may apply for another program, given that the application period is still ongoing. In this case, another service fee payment is required for the application to be considered and processed.
The service fee is 100 EUR per one application round for all applications submitted through www.edunation.co. Service fee is applicable to all applicants. Edunation may apply discounts or fee exemptions for selected partners or applicants. These discounts and exemptions are at the sole discretion of Edunation.
Service fee payments can be made using one of the following methods:
- Electronic transfer of funds to Edunation’s PayPal account;
- Electronic transfer of funds using a credit card online;
- Electronic transfer of funds using Transferwise;
- Transfer of funds via bank transfer.
The service fee must be transferred to the bank account or PayPal account indicated on www.edunation.co. It is the applicant’s responsibility to ensure that Edunation has received the service fee payment of 100 EUR by the payment deadline indicated on www.edunation.co. Edunation will not begin processing an application until the service fee has been received in full. If Edunation does not receive the service fee payment by the payment deadline, it is at Edunation’s discretion to decide whether the application will be processed or not. Edunation may charge extra costs or interest for service fees that arrive after the payment deadline.
Edunation reserves the right to stop processing an application or revoke an offer of admission if it is discovered that the service fee was paid on a fraudulent basis.
It is the applicant’s responsibility to pay for any bank transaction fees that are charged in order to complete the transaction, both at the bank they select to use to transfer the funds, and at the receiving bank. The applicant can transfer funds in other currencies than euros. It is the applicant’s responsibility to ensure that the amount of the payment that arrives, after fees have been deducted and the currency has been converted to euros, is 100 EUR.
For students who are applying for September 2021 intake and onwards, the service fee is not refundable.
Students who have applied for January 2021 intake and before, the service fee is conditionally refundable. The service fee is refunded in full if the following conditions are met:
- the applicant is accepted to one of Edunation’s partner universities;
- the applicant has made the payment for the tuition fee or the program fee applicable to the program he/she has been accepted to;
- the applicant has applied for student’s residence permit to Finland and has received a positive residence permit decision.
If the aforementioned conditions are met, the service fee is refunded after the applicant has arrived in Finland and started his/her studies in the university he/she has been accepted to. The service fee will be refunded to the bank account or paypal account from which the service fee was received from. If the applicant wishes the refund to be made to a different bank account, he/she must contact Edunation with specific bank account details. If no such request is made, Edunation will automatically refund the service fee to the bank account from which the service fee was received from. Edunation makes the refund within 1 month after the student has started studies in Finland.
The student is responsible for following the rules and instructions of the host university.
Studies are accredited as local study credits issued by the host university. More information on the credits used in Finland can be found on Edunation’s website.
Absences from teaching or failure to follow the host university’s instructions do not entitle the student to a refund of the tuition fee.
If the student arrives late to the destination after the semester has started, he or she must notify Edunation and the host university of the delay. The host university at its sole discretion may decide whether it accepts students arriving after the start of the semester, or whether students may postpone the start of their studies.
Cancelling participation in a study program is only possible by written notice (letter or e-mail) to Edunation. Cancelling is free of charge if made before the tuition fee has come due or before it has been paid.
Each host university has its own policies for cancelling the study place.
Each host university has their own refund policy in case the student wants to cancel his or her participation after paying the tuition fee but before the study program has started.
For Edunation programs where Edunation invoices the student for the tuition fee, the refund policy is as follows: the student has a right to full refund of the tuition fee (not including possible bank fees)
- if the student is not granted a residence permit in Finland
- if the student has been conditionally admitted but do not graduate on time and the study place is thus cancelled
- if the host university is unable to organize the degree program
If these conditions are met, the full tuition fee refund will be refunded to the bank account from which the tuition fee was received from. Possible bank fees or transfer fees are not included in the refund. If the applicant wishes the refund to be made to a different bank account, he/she must contact Edunation with specific bank account details within 1 week after notifying Edunation about the refund. If no such request is made, Edunation will refund the tuition fee within 1 month after receiving a proof of the above-mentioned conditions.
For any other reason of cancellation by the student, e.g. serious illness, the decision of possible refund or partial refund will be made case by case.
If the host university cancels the program or withholds the student’s right to participate in the study program for reasons beyond Edunation’s or student’s control, Edunation is not responsible to refund any costs related to travelling, accommodation or other arrangements that the student has made.
The student is responsible for acquiring a passport and a residence permit as well as paying for the fees related to the residence permit process. The student must provide the Embassy and/or the Immigration officials with the documentation required for the residence permit process. Edunation is not responsible for the costs recurred in the residence permit process, even if the residence permit decision is negative.
Edunation is not responsible for any damage incurred by the student if his or her travel is delayed or canceled because of insufficient documentation in the residence permit process. Edunation assumes no responsibility in compensating for any costs incurred by the student if documentation from the host university that is required for the visa is not available for reasons independent of Edunation.
While staying in Finland or in Europe, the student has the responsibility to update his or her residence permit status according to the instructions and rules of the host university and the local immigration authorities. It is the student’s responsibility to follow the residence permit rules and regulations, and that the residence permit is renewed in due course.
Every student studying at universities in Europe is required to have valid health insurance. The student is responsible for acquiring appropriate health insurance that fulfills the insurance criteria set by the immigration authorities. The health insurance must be obtained prior to departure and be valid throughout the entire stay in the destination country.
The student is responsible for making sure he or she has received all the vaccinations required by the destination country and that the vaccinations are valid. The student is advised to ask his or her local health care providers for more information about the required vaccinations.
Edunation has partners that provide travel arrangements and accommodation. By sending an application to Edunation, the student allows the partners of Edunation to contact him or her concerning travel arrangements, accommodations or other services.
Student applying through Edunation gives Edunation the right to selectively use their study reports on e.g. Edunation’s webpage. The students are also requested to answer feedback queries. By applying through Edunation, the student approves of Edunation’s right to use commercially any photographic or video material recorded by Edunation staff without separate notification.
Edunation reserves the right to changes in programs and fees after a contract has been formed between Edunation and the student, if the changes are caused by reasons beyond Edunation’s control, such as changes in public fees, taxes or currency rates.
Edunation is not liable for typographical errors. Edunation reserves the right to change contract conditions and information relating to universities. Edunation attempts to inform its customers of changes as soon as possible.
Edunation assumes no liability for failure to fulfil its duties in cases of force majeure, such as economic strikes or other situations beyond Edunation’s control. Edunation reserves the right to changes.
Edunation assumes no liability for any damage to health, safety or property, or for financial loss. Edunation is not liable for failure to fulfil its duties or to refund payments when a study program has not started in cases of force majeure, strikes or other situations beyond Edunations control.
Edunation assumes no liability if a student’s application does not successfully register in Edunation’s database due to a technical problem at the student’s end.
Edunation is responsible for abiding by the Finnish laws. Students are responsible for abiding by the country laws where they are staying for their studies.